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Tomorrow’s people, today’s rewards

Tomorrow’s people, today’s rewards

Tomorrow’s people, today’s rewards


 

It simply pays off: Join us now and unlock exclusive member benefits and more perks.
 

It simply pays off: Join us now and unlock exclusive member benefits and more perks.  
 


 

It simply pays off: Join us now and unlock exclusive member benefits and more perks.
 


 

It’s as simple as that: Discover how to unlock benefits as member.

 

It’s as simple as that: Discover how to unlock benefits as member. 
 


 

It’s as simple as that: Discover how to unlock benefits as member.
 

CYBEX Club Earn and Redeem Points Image
CYBEX Club Earn and Redeem Points Background

Earn Points

Earn points with every purchase in the CYBEX Online Shop while every 5€ equals to 1 point.

Plus, you can also earn points by referring CYBEX products to a friend.

 

Redeem Points

You can redeem points on full-price products on the CYBEX Online Shop while every point equals to 0,10€. Or you use your points to unlock other member-exclusive benefits.

Earn Points

Earn points with every purchase in the CYBEX Online Shop while every 5€ equals to 1 point.

Plus, you can also earn points by referring CYBEX products to a friend.

 

Redeem Points

You can redeem points on full-price products on the CYBEX Online Shop while every point equals to 0,10€. Or you use your points to unlock other member-exclusive benefits.

Earn Points

Earn points with every purchase in the CYBEX Online Shop while every 5€ equals to 1 point. 

Plus, you can also earn points by referring CYBEX products to a friend.

 

Redeem Points

You can redeem points on full-price products on the CYBEX Online Shop while every point equals to 0,10€. Or you use your points to unlock other member-exclusive benefits.

CYBEX Club Refer a Member Background

Refer a Member 

Step 1

Go to My Account to copy your unique referral link or code.
 

Step 2

Share your referral link or code with your family and friends via e-mail or social media​. 
 

Step 3

After they finished the registration with your referral code, you will get 50 points for each successful member referral. ​

Refer a Member 

Step 1

Go to My Account to copy your unique referral link or code.​ 
 

Step 2

Share your referral link or code with your family and friends via e-mail or social media​. 
 

Step 3

After they finished the registration with your referral code, you will get 50 points for each successful member referral. ​

Refer a Member 

Step 1

Go to My Account to copy your unique referral link or code.
 

Step 2

Share your referral link or code with your family and friends via e-mail or social media.
 

Step 3

After they finished the registration with your referral code, you will get 50 points for each successful member referral.

CYBEX Club Refer a Member Image

Refer a Product  

Step 1

Visit the product page or My Account area and copy the referral link or referral code​. 
 

Step 2

Share the referral link or your referral code via e-mail or social media with your family and friends.
 

Step 3

After they successfully completed the order with your referral code, you will get the points reward. For every 2€ they spent, you will earn 1 point​.

Refer a Product

Step 1

Visit the product page or My Account area and copy the referral link or referral code. 
 

Step 2

Share the referral link or your referral code via e-mail or social media with your family and friends.
 

Step 3

After they successfully completed the order with your referral code, you will get the points reward. For every 2€ they spent, you will earn 1 point​. ​

Refer a Product  

Step 1

Visit the product page or My Account area and copy the referral link or referral code​. 
 

Step 2

Share the referral link or your referral code via e-mail or social media with your family and friends.
 

Step 3

After they successfully completed the order with your referral code, you will get the points reward. For every 2€ they spent, you will earn 1 point​. 

CYBEX Club Registration Background

Register a Product 

Personalized Content 

By registering your product, you will get important and safety related product information via e-mail. 
 

Membership Points

If you purchased your product in offline stores, you could earn points for each product registration.  
 

Exclusive Service 

Once you registered your product, our customer service team will be able to provide an even better support on your product related questions.

Register a Product 

Personalized Content 

By registering your product, you will get important and safety related product information via e-mail. 
 

Membership Points

If you purchased your product in offline stores, you could earn points for each product registration.  
 

Exclusive Service 

Once you registered your product, our customer service team will be able to provide an even better support on your product related questions.

Register a Product 

Personalized Content 

By registering your product, you will get important and safety related product information via e-mail. 
 

Membership Points

If you purchased your product in offline stores, you could earn points for each product registration.  
 

Exclusive Service 

Once you registered your product, our customer service team will be able to provide an even better support on your product related questions.

CYBEX Club Registration Image

 

Become a CYBEX Club member now and enjoy exclusive benefits and perks

 

Become a CYBEX Club member now and enjoy exclusive benefits and perks

 

Become a CYBEX Club member now and enjoy exclusive benefits and perks

 

CYBEX Club FAQs
Want to know more about CYBEX Club and member exclusive benefits? Learn more about it in our FAQs.


 

 ACCOUNT

Anyone can register as a CYBEX Club member for free, you can access the registration via homepage, shopping cart page, and order confirmation page on CYBEX Online Shop, also Product Registration page on CYBEX Brand Site.

Please reach out to our Customer Service team via email: service.de@cybex-online.com to let them update it. You cannot directly change it.

Please reach out to our Customer Service team via e-mail: service.de@cybex-online.com. And then it would take up to 2 weeks for us to delete your account and related information per your request. 

 BENEFITS

If you were already a CYBEX Club member, and you purchase CYBEX products on our Online Shop, then based on the value of your order gross price, for every 5€ you spent, you can earn 1 point*

If you purchased CYBEX products on our Online Shop as a guest checkout, but then you choose to register as a CYBEX Club member, then you are also eligible to get the points from the order you just placed. But if you closed the page, then later you decided to register as a CYBEX Club member, you are not eligible to get the points. In such a circumstance you still want to get the points, please reach out to our Customer Service team via e-mail: service.de@cybex-online.com to let them assist you.**

If you purchased CYBEX products in offline channels, you can register as a CYBEX Club member via Product Registration page on our CYBEX Brand Site, by finishing your product registration, you consent to register CYBEX Club member at the same time, then you are eligible to get the points
based on pre-defined amount of points for each product respectively. You can go to CYBEX Online Shop – My Account to see your point balance.  

*Please be aware that we are using round up rule here, if the gross price of your order is 123€, as 123/5=24.6 along with the round up rule, you will get 25 points for this order. 

**Points for old orders are only applicable if CYBEX Club was active at the time of the orders purchase as well as in the Country which the order was placed.

All the points earned related with purchasing or product referral of CYBEX products on our Online Shop will be at Pending status for 45 days, after passing that cancellation and return period, the points will be granted to you as the order is completed.

The points you would earn associated with the cancelled or returned products will be cancelled as well. You can go to My Account – Cybex Club – Point History to get an overview.

You can go to My Account area to check, for the points in your Point Balance, you can redeem them immediately for your purchase on our CYBEX Online shop to enjoy your exclusive member benefit. 

You can use the points available in your point balance as a CYBEX currency for your purchase on our CYBEX Online Shop on full-price orders, every point equals to 0,10€.

No, you can only choose either to redeem all the available points in your Point Balance or none for the order, however, you cannot choose how many points specifically to be redeemed for the order. But if your points value 200€ (2,000 points), while your order gross value is 100€, you can redeem as many points as 100€ which equals to your order gross value, and keep the rest 100€ / 1,000 points for your next purchase. 

The points you redeemed on the cancelled / returned product would proportionally attributed based on the product value to the whole order, so if the product is cancelled / returned, you will get the corresponding points back to your point balance with the same validation period. 

e.g. You returned 1 product which gross price is 199€ belonging to an order which gross price is 460€, and you redeemed overall 100 points on this order, then you will get back 199/460*100=43 points (we are also using commercial round up rule here) once the return is completed.

Points are valid for 12 months, however, points will only be expired at the last day of each month, so if you get 20 points on Jan 20th 2022 arriving on your point balance, then the validation period of those 20 points is [Jan 20th 2022 ~ Jan 31st 2023]. 

Thus, we will have a kind reminder on My Account area near the Point Balance call Points to be expired in this month status, please do check regularly and do not forget to use them! 

You can either share the referral link or your unique referral code to them, then when they make purchases on CYBEX Online Shop, they can see your referral code needed to be filled on checkout page.

You can either share the referral link or your unique referral code to them, then when they register CYBEX Club member account on CYBEX Online Shop, they can see your referral code is filled on the registration page.

If your family or friends successfully purchased under your referral (please remember to confirm that your referral code is filled on the checkout page), they can start earning CYBEX Club points and unlock member exclusive benefits, and you as a valuable CYBEX brand ambassador will also earn points under a better rate from the successful product referral, for every 2€ they spent, you can earn 1 point*! 

*Please be aware that any misuse of the referral will be monitored and action will be taken if necessary. 

If your family or friends successfully registered CYBEX Club under your referral (please remember to confirm that your referral code is filled on the registration page), you will earn 50 points for each success referral*. 

*Please be aware that any misuse of the referral will be monitored and action will be taken if necessary.